What you can and can't use Gravity for, including specific rules for AI-generated content, autonomous agent behavior, and high-risk decisions.
This Acceptable Use Policy ("AUP") sets out the rules that govern your use of the Gravity platform, including any AI agents you execute, build, or distribute through it. The AUP is incorporated by reference into our Terms of Service, Builder Agreement, and Creator Agreement. Capitalized terms not defined here have the meanings given in the Terms.
The AUP exists for a simple reason: Gravity executes AI agents that act autonomously on behalf of Users. With that capability comes responsibility, both yours and ours. Violations of this AUP can result in agent suspension, account termination, forfeiture of unused Credits, and reporting to law enforcement where required by law.
1.1. This AUP applies to every interaction you have with the Platform, whether as a User executing an Agent, a Builder publishing an Agent, a Creator promoting Gravity, or a developer using our APIs.
1.2. The AUP applies to inputs you provide, outputs an Agent generates on your behalf, downstream actions an Agent takes against connected third-party services, and any conduct directed at Gravity, our staff, or other Platform participants.
1.3. If you connect a third-party service to an Agent (e.g., LinkedIn, Gmail, HubSpot), the rules of that service also apply. Nothing here overrides obligations you owe to those services.
The full list of rules below derives from four principles. When something isn't explicitly listed, ask whether it would respect:
3.1. You may not use the Platform to create, request, store, distribute, or amplify content that:
4.1. You may not, directly or via an Agent acting on your behalf:
robots.txt, technical access controls, or paywalls.5.1. Agents may not be used as the sole decision-maker for matters that materially affect a person's life, liberty, livelihood, or finances. The categories below require demonstrable human review of the Agent's output before action is taken:
5.2. If you use Gravity in any of these contexts, you remain solely responsible for the human review described and for any harm that results from inadequate review.
6.1. Agents act with the authority you grant them. You remain responsible for the actions an Agent takes on your behalf in connected services (sending email, posting content, transferring funds, scheduling events, modifying CRM records, etc.).
6.2. You must configure spending caps, action approval thresholds, and runtime limits appropriate to the Agent's authority and the value of the actions it can take.
6.3. Recurring Automations must be reviewed periodically and disabled when the underlying purpose ends. Gravity may automatically pause Automations after extended periods of User inactivity (typically 14 days or more).
6.4. An Agent may not be used to chain into other Agents or external services in a way that obscures the chain of responsibility, defeats spending controls, or evades content rules.
6.5. If an Agent is exposed to untrusted input (e.g., emails, web pages, customer messages), you must assume the input may attempt prompt injection and configure scopes accordingly. Gravity provides isolation and guardrails, but final accountability for what the Agent does with its scopes rests with you.
7.1. When you connect a third-party service (Google Workspace, LinkedIn, HubSpot, Stripe, etc.), Gravity acts only within the OAuth scopes you grant.
7.2. You may not direct an Agent to violate the third-party service's terms (e.g., LinkedIn's prohibitions on scraping, Google's user-data terms, Razorpay's restricted business categories).
7.3. Some third-party services impose additional restrictions on AI-generated content (e.g., Apple App Store, Meta platforms, regulated email providers). You must observe those restrictions where they apply.
8.1. Builders are responsible for the on-Platform behavior of every Agent they publish. Misleading descriptions, undisclosed external dependencies, or quality regressions may result in delisting.
8.2. An Agent that calls a paid third-party API must accurately disclose the underlying cost in its Credit estimate.
8.3. An Agent may not exfiltrate User Content, Platform internals, or telemetry to systems Gravity has not authorized.
8.4. An Agent's prompts may not contain hidden instructions intended to manipulate User trust, bypass guardrails, or alter Gravity's quality scoring.
8.5. Additional Builder obligations are set out in the Builder Agreement.
9.1. Gravity uses a layered enforcement model:
9.2. We may preserve evidence of violations for the duration of any investigation and for as long as required by law.
9.3. Decisions are made at Gravity's reasonable discretion. We are not obligated to provide specific evidence in cases where doing so would compromise an investigation or another user's safety.
To report a violation of this AUP, including suspected illegal content, abusive behavior, or a compromised account, email abuse@gravity.fast with as much detail as you can share safely.
For child safety emergencies, contact local law enforcement first, then notify us at abuse@gravity.fast so we can preserve evidence.
For security vulnerabilities, follow our Responsible Disclosure process instead.
11.1. We may update this AUP to reflect new abuse vectors, regulatory changes, or product evolution. Material changes are communicated via email or prominent Platform notice at least thirty (30) days before they take effect, except where a shorter period is required to address an urgent safety or legal issue.
XAI Technologies Pvt Ltd (operating as Gravity AI) — Trust & Safety
Abuse: abuse@gravity.fast
Legal: legal@gravity.fast
Grievance Officer (DPDPA): dpo@gravity.fast
Registered office: BSR Meghana Residency, 17th B Main Rd, KHB Colony, 6th Block, Koramangala, Bengaluru, Karnataka 560095, India.